Services by sector


Project management
IT Solutions
ISO 9001 preparation service
IOSA preparation service
Quality and compliance monitoring control
Operational safety management system
Operations engineering
Flight and cabin crew training
Operational approvals
Starting of the Air Operator (AOC) (Startup)
Documental system
Creating and actualizing documents, specially manuals, is one of the activities in which more resources are employed by an air operator. Operators need to write what they do and do what they write as an essential part of quality and compliance monitoring control and operational excellence. Improved Climb has technical personnel, needed in the elaboration, revision and actualization of documentation in a sustainable way. Offered services go from the elaboration of a specific procedure to the whole documentation needed by an AOC. Our services include:
  • Elaboration of documentation needed by the operator.
  • Revision of contents in order to get rid of duplicities and obsolete information, and to realign the documentation with the regulations and operator standards.
  • Actualizations of the documentation for normative changes, kinds of operational approvals, planes, personnel, etc.
Manuals and documents on which we work on are:
  • Operational manual parts A, B, C and D.
  • SMS manual.
  • Quality ISO 9001 manual.
  • Quality manual (Compliance Monitoring).
  • Operational control and flight dispatch manual.
  • Cabin procedures manual.
  • Emergencies response plan.
  • Cargo manual.
  • Handling manual.
  • Company security programme.
Start Up ATO
Courses ATO
Documental system
Operational Safety Management System
Quality and Compliance monitoring control
ISO 9001 preparation service
Project management
Management systems
Documental system
Operational security management system
Quality and compliance monitoring control
ISO 9001 preparation service
Project management


GAP analysis and pre-evaluation audits IOSA
Operator system management audits
Operator internal audits
Supplier audits
Management system audits for ATO
Internal audits ATO
Management system audits


EASA Regulation
Audit techniques
Safety Management Systems (SMS)
EASA Regulation
Audit technique
Safety Management Systems (SMS)
Operational approvals
Audits technique